3D printing service Sculpteo has announced that it has obtained the ISO 9001:2015 standard. As defined by the International Standards Organization (ISO), this standard specifies requirements for a quality management system when an organization
- needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements
- aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements
The standard is granted exclusively to companies that can prove that they have implemented efficient and documented protocols to ensure both continuous improvement and quality of service in communicating with clients. It certifies quality management systems that are geared towards improvement, client satisfaction and the active involvement of executive management and employees in a process-based approach.
Earning this standard means that Sculpteo can now partner with some of the largest industrial companies in the world, such as Bombardier, the leading manufacturer of both planes and trains. Bombardier uses additive manufacturing to create complex parts which act as a mount for different instrumentations of fatigue tests, such as comparators, pulleys and targets, as well as aeraulics such as reheater copies and acoustics like acoustical racquets, microphone mounts and guides for the positioning of microphones.
“We are regularly let to manufacture in 3D printing parts that are essential in our measuring process,” said Stéphane Veste, Testing Engineer in the Product Integrity Test Pole of Bombardier Transport France. “We rely on rules that compel us to a certain rigor regarding, amongst others, the positioning of the sensors, a phase where we use the 3D-printed parts (acoustical racquet, microphone mount, positioning tools in relation to the path median etc). The quality of these tools contributed to the obtainment of the RFU-022 standard.”
The ISO 9001 standard covers all activities in 3D printing, consulting, design and engineering at Sculpteo for one year.
“Only yesterday was 3D printing considered an imperfect technology; it has now become a tool opened not only to some pioneers, but an asset of the largest industrial companies,” said Clément Moreau, CEO of Sculpteo. “Obtaining the ISO 9001-2015 standard is the result of a process that mobilized all of Sculpteo’s skills. It certifies the level of quality and precision of its different 3D printing services, which suit the most demanding manufacturing process of the upper industries.”
Sculpteo was founded in 2009 by Moreau and Eric Careel. In the nearly 10 years the company has been in business, it has accrued customers from all around the world. Sculpteo has locations based in both Paris and San Francisco, and its offerings include on-demand 3D printing for clients ranging from startups to SMEs and design studios.
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