Exone end to end binder jetting service

i.materialise Launches Help Center to Answer Questions About Their 3D Printing Services

INTAMSYS industrial 3d printing

Share this Article

imaterialiseThroughout the world, 3D printing service bureaus have helped make professional-grade additive manufacturing accessible and affordable for everyone. They’ve brought many 3D designs and ideas to life, granting their customers high quality production that would be unobtainable or too expensive otherwise. Though these service providers take care of a bulk of the dirty work, the consumer also plays a major role in how their object will come out. It’s extremely important that their 3D design meets the requirements of the specific 3D printing technology, and some processes may work better than others.

Even when you’re putting your 3D model in the hands of a service bureau, there are usually a number of critical questions that need to be sorted out before the item can be properly printed. That’s why the popular Belgium-based 3D printing service bureau i.materialise has just launched their new Help Center. Instead of sending their customers on a wild goose chase through an extensive list of FAQs, i.materialise has decided to seek out and answer the most popular questions about 3D modeling, 3D printing, materials, prices, shipping, and using their services.

3d-printing-help-center-featuredLaunched late last week, the i.materialise Help Center contains the answers to more than 80 essential questions, ranging from the density of their 3D printing materials to how to utilize their most recent promo code. The collection of answers were developed by analyzing the questions that the i.materialise support team gets on a daily basis. These popular questions were taken and answered in a comprehensive and concise way.

Just some of the many materials and finishes available from i.materialise.

Just some of the many materials and finishes available from i.materialise.

The Help Center will enable customers to simply type in their question and be instantly directed to the relevant answers, instead of having to spend time scrolling through a dense FAQ page to find the necessary information. The quality of these answers can also be rated, which will help i.materialise restructure and optimize the information for future use. According to the 3D printing service bureau, they will continue to add more answers to their Help Center, and are welcoming all feedback to improve the efficacy of their customer service.

All in all, the Help Center looks to be a valuable asset to a 3D printing service bureau that’s already known for providing their customers with as much information as possible. The i.materialise blog is constantly dishing out a vast array of advice, from tips to designing jewelry or action figures to information on how to optimize their wide range of materials. On top of that, i.materialise has also streamlined their services by partnering with the likes of Microsoft and Onshape. The service bureau is constantly developing ways to make the user experience as convenient and efficient as possible for their global consumer base. Their newly launched Help Center will certainly contribute to that goal. Discuss in the i.materialise Help Center forum at 3DPB.com.

Share this Article


Recent News

3D Printing Webinar and Event Roundup: September 26, 2021

3D Printing News Briefs, September 25, 2021: Partnerships, Software, & More



Categories

3D Design

3D Printed Art

3D Printed Food

3D Printed Guns


You May Also Like

3D Systems Finalizes Sale of On-Demand Business, Will Operate as Quickparts

Pioneering additive manufacturing solutions provider 3D Systems finalized the $82 million deal for the sale of its on-demand 3D printing and custom manufacturing business. The rebranded company will operate as...

3D Printing Webinar and Event Roundup: September 19, 2021

We’ve got another busy week of webinars and events to tell you about! Topics in this week’s roundup run the gamut from 3D digital textures and FDM 3D printing potential...

3D Printing News Briefs, September 18, 2021: Business, Materials, & More

We’re filling up the front of today’s 3D Printing News Briefs with plenty of business, as one company celebrates an anniversary and two others welcome new executives to their ranks....

3D Printing Service Hubs Appoints New CEO, Alex Cappy

Changes are taking place at Hubs since it was acquired by manufacturing service provider Protolabs (Nasdaq: PRLB). Not only has the subsidiary removed the “3D” from its name, but it...


Shop

View our broad assortment of in house and third party products.