i.materialise Launches Help Center to Answer Questions About Their 3D Printing Services
Throughout the world, 3D printing service bureaus have helped make professional-grade additive manufacturing accessible and affordable for everyone. They’ve brought many 3D designs and ideas to life, granting their customers high quality production that would be unobtainable or too expensive otherwise. Though these service providers take care of a bulk of the dirty work, the consumer also plays a major role in how their object will come out. It’s extremely important that their 3D design meets the requirements of the specific 3D printing technology, and some processes may work better than others.
Even when you’re putting your 3D model in the hands of a service bureau, there are usually a number of critical questions that need to be sorted out before the item can be properly printed. That’s why the popular Belgium-based 3D printing service bureau i.materialise has just launched their new Help Center. Instead of sending their customers on a wild goose chase through an extensive list of FAQs, i.materialise has decided to seek out and answer the most popular questions about 3D modeling, 3D printing, materials, prices, shipping, and using their services.
Launched late last week, the i.materialise Help Center contains the answers to more than 80 essential questions, ranging from the density of their 3D printing materials to how to utilize their most recent promo code. The collection of answers were developed by analyzing the questions that the i.materialise support team gets on a daily basis. These popular questions were taken and answered in a comprehensive and concise way.
The Help Center will enable customers to simply type in their question and be instantly directed to the relevant answers, instead of having to spend time scrolling through a dense FAQ page to find the necessary information. The quality of these answers can also be rated, which will help i.materialise restructure and optimize the information for future use. According to the 3D printing service bureau, they will continue to add more answers to their Help Center, and are welcoming all feedback to improve the efficacy of their customer service.
All in all, the Help Center looks to be a valuable asset to a 3D printing service bureau that’s already known for providing their customers with as much information as possible. The i.materialise blog is constantly dishing out a vast array of advice, from tips to designing jewelry or action figures to information on how to optimize their wide range of materials. On top of that, i.materialise has also streamlined their services by partnering with the likes of Microsoft and Onshape. The service bureau is constantly developing ways to make the user experience as convenient and efficient as possible for their global consumer base. Their newly launched Help Center will certainly contribute to that goal. Discuss in the i.materialise Help Center forum at 3DPB.com.
You May Also Like
3D Printing News Briefs: July 2nd, 2019
We’re talking partnerships and materials in today’s 3D Printing News Briefs. The Alfa Romeo F1 team and Additive Industries are strengthening their technology partnership, while Beam-IT and SLM Solutions are...
Premium AEROTEC Partnering with Lockheed Martin to Search for 3D Printing Opportunities on the F-35
The Paris Air Show ended over a week ago, but event news from the 3D printing industry continues to fly in as we hear about more investment and partnership announcements. The...
New Balance and Formlabs Launch TripleCell 3D Printing Platform and Rebound Resin for Athletic Shoes
While I’m not much for recreational jogging these days, I’ll always remember my first real running shoes – a pair of dark gray Sauconys, which I got to pick out...
Carbon and Arkema’s Sartomer Subsidiary Partner to Increase Materials Performance & Digital Manufacturing Adoption
Four years ago, specialty chemical and advanced materials developer Arkema announced that it would increase its focus on 3D printing materials research; this was followed two years later by a major investment...
View our broad assortment of in house and third party products.