MakerOS launched their Public Beta in late 2015. This month saw the release of MakerOS 1.0. This marks a huge milestone for the startup, which was founded in Detroit, Michigan in 2015. Mike Moceri, Founder and CEO of MakerOS, started the company to support Detroit’s premier 3D printing service bureau, Manulith. Originally MakerOS was designed to run Manulith’s front and backend business operations, helping to manage their hundreds of orders and clients.
The cloud-based all-in-one business management tool makes it easy to scale 3D printing, design and light fabrication services. MakerOS provides sales automation with the AutoQuoter, inventory management, payment processing, and more. According to MakerOS, more than 1,500 service signed up for the Public Beta, globally. 3D printing services using MakerOS have produced over ten thousand parts for their customers, using the system.
“This milestone is not just a testament to dialing in our product/market fit, but to the increasingly growing need for centralized systems for the next generation of global manufacturing and custom digital services,” says Moceri.
Recently, we reported on a number of improvements to the MakerOS public beta. So what’s new in MakerOS 1.0? I sat down with Moceri to discuss the improvements. According to Moceri, the user interface has been completely redesigned, in part due to customer feedback. The AutoQuoter has been completely revamped and MakerOS 1.0 also introduces an inventory tracker which ties in directly with the AutoQuoter, something that Moceri believes is a hugely important improvement, as he explained to me:
“When you’re running a service bureau and need to quote somebody for a job, you better make sure that you have material, because if a customer cues that up and they have to wait two weeks for you to order material, then that’s bad customer service. These types of awareness tools and inventory management allow the service provider to be much more agile. We also have a partnership and are developing partnerships with other material providers, so within the inventory manager you can reorder material with a special reorder link. It’s one step faster than having to search for the right materials, so for you or another employee that you delegate the purchasing that stuff to, its just much, much quicker.”
MakerOS allows professional service providers to complete projects 10x faster, save thousands of dollars on third party software, and maintain a scalable pipeline of client projects for increased revenue. The white-label platform is able to accomplish this by combining typically segmented systems such as payment processing (including foreign currencies and bank accounts), project management, client relationships, quoting, and inventory. The easy to use interface can be used on any device for employees and clients of the service provider to interact and complete projects together.
Roboto.NYC, the Brooklyn-based light fabrication service which specializes in 3D printing, 3D scanning, laser marking and cutting, CAD, and model making, attests to the benefits of using MakerOS. They claim to have netted thousands of dollars in the first quarter of 2017 by utilizing MakerOS integration with their website and Overflow services.
“We made the key decision to integrate MakerOS within our website and participate in the Overflow service option, to scale our business faster and maintain a consistent pipeline of high value jobs.” says Roboto.NYC Co-Founder Aljosa Kemperle.
Subscriptions for MakerOS start at $20/month per admin seat with an unlimited number of projects and customer accounts. The addition of the Overflow service option starts at $45/month. If you’re running a 3D printing service bureau or other fabrication services, this looks like a tool that will save you a lot of headaches and head scratching when it comes to managing your business.
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