When iMakr announced the hiring of their new CEO, Eric Savant, the company expressed a lot of excitement about the directions their dynamic new leader would take them in. Savant hasn’t wasted any time – he’s barely even stepped into his role yet, but he’s already recruiting an army of wizards. Before you start referring to Savant as “He Who Shall Not Be Named,” rest assured that he plans to use his powers only for good.
The newly announced iMakr 3D Wizard Program plans to build a solid base of experienced makers and designers who will help established and would-be customers by teaching newcomers about 3D printing and repairing printers for those who own them. One of iMakr’s top missions is to facilitate 3D printing education, through partnerships with schools and educational organizations to training sessions and workshops within their London and New York stores, and they’re now looking to expand their outreach. Those who join the benevolent wizard army will be asked to facilitate educational sessions in all aspects of 3D printing, including design training, slicer training, scanning and printer calibration. Consider it the Hogwarts School of 3D Printing and Scanning, if you will.A faction of 3D Wizards will also act as tech support, a desperately needed service considering how many things can go wrong with a 3D printer. iMakr plans to offer a comprehensive support system that will go well beyond “Have you tried turning it off and turning it back on again?” Tech support professionals will provide repair services, and also walk the less experienced through the aspects of 3D printing that don’t always occur to new users: changing nozzles, changing build plates, unclogging extruders, etc.
“iMakr occupy a unique position in the 3D marketplace as both a retailer and a trusted voice in all things 3D,” said Savant. “We see the extension of our services to include advanced customer training and at-home repairs, employing the best and the brightest of the 3D community, as a natural progression in this role.”
For a start, iMakr is looking to recruit 50 of the best and brightest makers and designers from across the United Kingdom. There’s no word on whether the company plans to implement a similar program in the United States at this time, but if the customer base continues to grow, and more people begin to explore 3D printing and scanning technology, it’s safe to say that more expert help will be needed in the future. For now, if you’re a printer wizard who’s based in the UK and would like to use your skills to help others and make a bit of extra cash, send an owl, er, email to iMakr at firstname.lastname@example.org. Let’s hear your thoughts on this project in the 3D Printed Wizard Army forum on 3DPB.com.