Dutch company FELIXprinters has an interesting history. In 2010, Guillaume Feliksdal built a humanoid robot that he had developed during his studies and after. To create some of the robot’s parts, he bought a RepRap 3D printer DIY kit, but was disappointed with its quality, so he decided to build his own 3D printer, which he and his father then marketed as the FELIX 1.0, officially launching the company in 2011. The mission of FELIXprinters was, and still is, to create fit for purpose, upgradeable 3D printers.
The company’s minimalist 3D printers have remained popular, and in 2015, FELIXprinters introduced its first professional machine, the FELIX Pro 1. Now FELIXprinters has announced that it is repositioning itself and its product portfolio to serve the changing needs of the 3D printing industry and its customers. As the interests of those customers has shifted towards professional applications, FELIXprinters is increasing its focus on its Pro series of printers, which were developed specifically to meet the needs of industry users.
“This is a deliberate strategy founded on the belief that our customers, whatever their size or shape, get the best from their use of our 3D printing technologies, when we work with them directly and become a strategic partner and advisor for them,” said Feliksdal. “We work closely with all our industrial customers to ensure that the use of the technology is optimised for each individual application.”
The Pro series currently features the Pro 2 and the Pro 2 Touch, a smart 3D printer with a touchscreen and WiFi connectivity. The printers enable a flexible approach with their high levels of functionality, reliability and ease of use. The series provides engineering solutions for a wide range of applications in prototyping and low volume production.
FELIXprinters’ engineers and technicians are also dedicated to providing support services to clients, working directly with them to achieve the best possible outcomes from their 3D printers. While the company has shifted to an industrial focus, however, it also recognizes that its client base is not made up entirely of industrial users, so it doesn’t plan to forget that other customer base. This includes schools and makers, for whom the TEC series is designed.
The TEC series includes the TEC 4, which comes in both assembled and DIY versions – and holds the distinction of having been the one millionth desktop 3D printer sold – the FELIX 3L, and the FELIX 3.1 DIY Kit. FELIXprinters works closely with schools, colleges and universities to provide excellent customer service with this line of 3D printers. Regardless of whether it’s working with industrial clients, schools or individual makers, FELIXprinters prides itself on its attention to the consumer, offering multiple support options through its website and personally.
FELIXprinters has become a trusted brand in a number of industries, including education, engineering, architecture, healthcare, production and research. As the company repositions, customers can be reassured that its focus will remain on them.
Discuss this and other 3D printing topics at 3DPrintBoard.com, or share your thoughts below.[Images: FELIXprinters]
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