“I was first introduced to augmented reality through another startup company about 2 years ago. I was brought into that project as a business organization mentor. While the endeavor didn’t go far, I walked away with a strong belief that AR is going to have a strong presence in the future and the best way to incorporate the technology into a new business was to use existing hardware and build something that didn’t have any truly daunting obstacles. Specifically, I didn’t want to create something that needed head mounted displays or hi-tech goggles.
My cousin, Dr. Kyle Song, had performed a mommy makeover (breast augmentation, tummy tuck and lipo) on my wife, Olivia, about a year earlier following the birth of our 2nd child. I became pretty sensitive to the process that women undergo and thought that AR could be used to add confidence to their decisions. Though discussions with Dr. Song and Olivia, the idea was born and we had the perfect working focus group to create the structure for what we could create.”
How does ILLUSIO’s AR system work from a patient perspective? A surgeon’s perspective?
“ILLUSIO was truly built to be the most patient-centric imaging system in the market. It goes far beyond a before and after simulation. With our real-time modifications surgeons can manipulate the virtual breast image as the patient is looking at herself in the virtual mirror. So, as the surgeon is verbally describing a situation, he/she is actually demonstrating the effects visually on her person. With this visual communication, the patient is completely understanding what her surgeon is suggesting. The alternative is to interpret words and likely be left with expectations that are not in synch.
For the surgeon, it is really about educating the patient about the possible procedure as it relates to size and shape of implant. In addition, this platform enables the surgeon to visually depict the outcomes of different procedures. For example, the difference between breast implants and a breast lift with implants.”
When did the system first come into patient use?
“We first started testing the imaging system with patients in beginning of 2016. To date ILLUSIO has been used in more than 350 patient consults.”
What has patient/doctor response been to the AR Virtual Mirror system during consultations?
“The response has been overwhelming. Conversion rates have nearly doubled. This is the percentage of patients who actually book surgery after their surgeon consults. The average is roughly 30-35%, and our surgeons are converting well over 75%. (The increase rate appears here to be higher than doubling, but that is because the surgeons that are currently using ILLUSIO were already performing higher than the average surgeon.)
In addition, satisfaction and referral rates are improved.”
“I’m not actually sure how this happened. I believe that Tyler [Benster connected on] LinkedIn with me and invited me to enter the competition. Coincidentally, Dr. Song and I spoke at the Virtual Reality Summit in Seoul, South Korea earlier this year. Perhaps it was this presentation that led Tyler to connect with us.”
What has winning the competition meant for your team?
“Winning the competition has had a sudden and positive effect on us. The notoriety of winning a startup competition has already opened doors for us with the investor community. In addition, we were approached by a very well known venture capital firm following the presentation and this could possibly lead to our Seed round investment.”
“We will be investing to further improve our technology and scale our business for a successful program with Mentor Implants.”
Is there anything else we should know about ILLUSIO?
“It is worth noting that surgeons and medical device distributors have been contacting us from over the world. We are still only targeting the U.S. market; however the demand is so high that we will be very seriously analyzing a growth strategy that will take us overseas…likely in 2017.”
With a business model focused on patient experience that also brings another valuable tool to the surgeons using it, it’s no wonder that ILLUSIO’s platform has caught the attention of investors as well as potential customers. As we’ve seen, patients undergoing cosmetic procedures are keenly interested in learning what they might look like post-op, and accurate visualization of planned results adds great value for those on both sides of the surgeon’s knife. Technology allows for unprecedented preparation for surgical procedures, and we’ll certainly be keeping an eye on future use cases that highlight this growing convergence. Discuss in the ILLUSIO forum at 3DPB.com.
[Photos: Sarah Goehrke for 3DPrint.com]