
“RIVA has been manufacturing fine jewelry for thirty years, and 3D printing for the past fifteen. Our experience means that we know what high quality 3D printing should look like,” said Ted Doudak, RIVA’s CEO. “With the end in mind, we work diligently to ensure integrity, from customer service to the final product. We launched RIVA Print to offer our expertise and services to the trade, across the United States.”
The major focus is on quality customer service, with an additional emphasis on utilizing the latest technological advances, such as 3D printing.
“I am very excited to launch our printing services to the industry. It is only natural for RIVA, as an integrated manufacturer, to open the doors of 3D Printing wide to the industry, making it easily accessible,” said Jerry Taylor, Director of Product Development for RIVA. “Now, customers have one place to get printing, casting, chain assembly, setting, and finishing done for their custom jewelry and small-scale jewelry collections. Full integration with production, speed, and high-quality workmanship is a hallmark of the business.”
Depending on which type of 3D printer is used, the price point, and the size of the piece, customers can receive the jewelry they order anywhere from the same day the order is placed to three weeks later.
“The technology we have purchased will help us run an effective printing service bureau. Ultimately, smooth surface technology through RIVA Print offers exceptional production,” said Jennifer Theokary, the Manager of RIVA’s new 3D Print Department. “The new department has been created with customer service in mind, working backwards to ensure all touchstones are covered along the way. We guarantee satisfaction, alongside the exceptional quality our manufacturing has always been known for.”
If you are interested in using the 3D print department’s new B2B service, you can automatically upload your 3D model (up to ten at a time), which the department director will access. Then, the website will generate a real-time quote for the piece; if you want to edit your jewelry, or the 3D printing process used to manufacture it, you just need to pay a one-time flat fee. Once the final file has been approved by RIVA, you can choose if you’d prefer to pick up your 3D printed jewelry or have it delivered. You will then receive an email confirmation, your receipt, and a time estimate for the piece.
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[Images provided by RIVA Precision Manufacturing]