While over-the-phone customer service hasn’t changed in the slightest, users of electronic devices have many more places to turn before picking up the phone as a last resort. Most companies provide online help forums and FAQs, and – sometimes even more helpful – some customers take it upon themselves to create their own how-to guides, forums and advice sites. This seems to be especially true in the 3D printing world, which is so based on sharing – of information, of designs, of software, etc.
Brightly colored diagrams and video tutorials accompany the step-by-step instructions, which are more thorough than most manufacturers’ guides. Bed calibration and adhesion are covered in depth (the blog recommends Elmer’s Disappearing Purple School Glue Sticks as an adhesive, which makes me inexplicably happy – it’s just such a throwback to childhood, I guess), as is Z endstop calibration, and the text is peppered with hyperlinks that make it easy to jump from one section to another.
The blog also offers a lot of advice that seems obvious, but that might not occur to the typical user. Don’t know why your prints aren’t coming out well? Check to make sure all the nuts and bolts of the machine are tight enough. Users are reminded of the importance of keeping filament dry and dust-free, and suggestions are given on how to do both – including a link to a handy DIY dust trap from the MakerGear forum. In addition, the blog advises, you should be willing to spend some money on your filament – as attractive as inexpensive materials are, cheaper filaments can cause problems that make the cost savings just not worth it.
Like, for example, nozzle clogs – which are also covered in detail, as is extrusion calibration. After the hardware issues are covered, there’s a long section on software, as well. MakerGear is compatible with a wide variety of open-source software programs, and the blog lists several of them, but focuses on setup instructions for Simplify3D, which is what MakerGear recommends.
A lot of the advice given is helpful for users of any FDM printer, not just the M2 – like the advice on filament, for example, or the blog’s closing paragraph, which emphasizes the importance of safety, particularly when it comes to printing fumes. An additional FAQ follows, along with several links to sites with even more in-depth information.
APM Designs appears to be a relatively new blog, as there are only two other entries – a 3Doodler Pro review and an FDM/SLA comparison guide, but those entries are as thorough and detailed as the MakerGear guide. According to a comment from the writer, we can expect to see additional 3D printer guides in the future, as well as additional features on 3D printing. Discuss in the MakerGear M2 forum at 3DPB.com.